Their performance in paying settlement checks re the mortgage foreclosure scandal is abominable. They failed to deposit the money they were given by us, thus their checks bounced. They have a major problem with addresses yet they refuse to accept address change requests except in writing even though Rust has the correct address on their file. Here's a classic illustration of their stupidity: a law firm that was not even in the mortgage or foreclosure business got a
settlement check for a woman it never heard of, and was then given a
30-minute run-around by Rust when it asked what it should do. The envelope in which the checks are sent looks like junk mail.
Yves Smith has a litany of Rust's failures, which the OCC and the Fed seem to have accepted as being okay. Read it and weep.
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