Wednesday, May 22, 2019

Good Customer Service?

I made an error in paying my last Chase bill. I was short one penny. Rather than go through the hassle of writing a check for that amount, I called Chase on the assumption they would credit my account for the penny. After all, I had just come from CVS where I was very easily able to convince the clerk to take $35.25 in payment for an item costing $35.27. I guess Chase is in tough shape, as I wound up paying them the penny by allowing them to withdraw it from my bank account.

How often will I use my Chase card in the future?

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