You may get a call from Pope Francis

I suppose I should not be surprised that the Pope gets letters from all sorts of people, usually complaining about their fate.  I suspect that with most popes the letters may be acknowledged in a perfunctory manner.  Not so with Pope Francis.  He actually has telephoned some of those who have written to him.  He has done it so often that he has acquired the nickname "Cold Call Pope".  This is another area in which he differs from most of his predecessors.