Tuesday, December 03, 2013

Errors for one-third of those "signed up"

We know that Healthcare. gov is still a work in process. But it's far from complete if, as the Washington Post says, the system has produced erroneous data for one-third of the people who have signed up for health plans since Oct. 1. Most of these errors affect the actual purchase of insurance - the purpose of Healthcare.gov. "The mistakes include failure to notify insurers about new customers, duplicate enrollments or cancellation notices for the same person, incorrect information about family members, and mistakes involving federal subsidies."

The system also is handling the problem of too many people accessing it at one time by putting them in a queue where they can wait or try later. One instance quoted happened when only 35,000 were on the site.

Words, words, words.


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