In 1995 the Navy started working on something called the Naval Tactical Command Support System (NTCSS). The system's goal was to more effectively manage ship, submarine and aircraft support activities. Ten+ years and $1 billion later the project is still not complete; in fact it's partially running in about half of the sites where it was intended to work.
Worse is the Government Accountability Office's finding in a recent report that there appears to be little, if any, data that projects a positive ROI for the project. Nor is there any data showing whether the pieces that have been deployed are working as expected. Even if that information were available, the GAO has concerns as to how the system is being developed. This development process has led to the failure of the latest component of the system from passing the testing phase not once but twice in four years.
A good use of our money?
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