Particularly with security products. I dropped Norton when I found it impossible to explain my questions to the support people or to understand their answers. I dropped Bit Defender when they were unable to supply me with an updated copy of their software. I should have dropped Trend Micro when I realized that they were getting a royalty from every time they needed a restart of the computer in order to renew my license. Plus, the product cannot download using Firefox. Plus, their documentation stinks.
1 comment:
You'd think with all the competition around they'd make a little more effort. The problem, as you rightly point out, is they're all as bad as each other.
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