Monday, May 13, 2013

Is Rust Consulting the most inept company in America?

Rust is a company hired by the OCC to handle much of the foreclosure settlements.  The company is not doing the job very well.  First, they sent out checks that in many instances bounced.  Then, they shortchanged many of the recipients; for example, 96,000 of 217,000 borrowers serviced by Goldman Sachs and Morgan Stanley had to be sent a second check because the first check was too small.  They have been unable to clean up clerical errors, such as checks sent to the wrong addresses or issued to deceased borrowers.

The OCC is not exactly without stain in this. First of all, determining who got what was inherently arbitrary.  The settlement money from the banks was inadequate to compensate most of the people for the damage they suffered due to the banks' incompetence.




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