The Department of Defense does not do that great a job. From 2016 through 2018 it processed over $965 million in improper payments that should not have been made or were made in an incorrect amount to service members and civilian employees. That is 5.3% of the $18.3 billion it spent on traveli that time period.
In October 2016, DOD established a Remediation Plan to reduce improper travel payments and a committee to monitor implementation of the plan at 10 DOD components. As of March 2019, only 4 of the 9 components that responded to GAO's survey had completed all of the plan's requirements.
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