Saturday, June 09, 2007

The Image and the Reality

You've probably read of the Department of Transportation fining airlines for various infractions, such as not being able to store wheelchairs on a plane or not reporting flight information accurately or outright lying to passengers, particularly re delays. These fines typically range from $25,000 to $150,000.

Well, these fines are seldom paid in full. More than half are forgiven if the airline promises to be a good boy and not do it again. Others are reduced if the airline promises to do something it might do anyway, such as increase the number of monitors in an airport.

It's only our money that DOT feels free to not collect.

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